Below is a tutorial by Urell Commercial Sales Manager Bill Reid that explains how to set up the Grundfos BACnet card P/N 96893770.
The CIM card is shipped with a multi-language book and an instructional CD. The steps from the I & O are condensed below
3.7 Selecting the MAC address:
For additional troubleshooting, contact Grundfos at 1 (844) 994 -2850, press 2 and ask to speak to a Controls Application Engineer.